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Our Reviews

Words From Our Customers

See why customers across northern Michigan from families and small businesses to commercial clients choose Grindstone Heating & Cooling for their comfort needs. Our reviews highlight our fast response, expert technicians, and dedication to quality service. Read real feedback to learn how we deliver reliable heating and cooling solutions with integrity and care for every customer.

  • Grindstone has always provided excellent service! Recently I have had multiple issues with the furnace at a rental property and the furnace stopped working on one of the coldest days of the season - the owner, Devin, came out promptly first thing in the morning knowing I had several issues, diagnozed an issue, took the parts to his shop was able to get the parts changed out even though bolts were rusted on, etc, and had the furnace back up and running within a matters of 3 hours max. I can not thank you enough for your quick an on the spot service! I appreciate you and your team! Tyler was also great throughout the whole process!!!!

    Paul Homeowner
  • The people over here at Grindstone are definitely a different breed, they do incredible work and are an extreme pleasure to work with. Yesterday I had the pleasure of hopping on the phone with Devin, the owner and it doesn’t get any better than that, he was able to walk me through some troubleshooting with my HVAC unit, he was kind, courteous, and verbally held my hand through the entire process, trying to fix my AC unit and get it up and running. If you are looking for any sort of HVAC work to be done and are in need of a quality contractor, look no further and choose grindstone heating and cooling, they will steer you in the right direction and make sure you are a happy client.

    Ethan Homeowner
  • For years, Grindstone has been our go-to heating and cooling company. Their technicians are not only knowledgeable but also personable, always going above and beyond for our shelter. We're grateful to have such a trustworthy, reliable, and transparent company that genuinely cares!

    Lydia's Gate Nonprofit Organization
  • I was having difficulty finding a company to service my newly acquired restaurants coolers . Gaylord and Alpena were too far to service my area. Grindstone was out same day, quickly diagnosed issue, prompt with an estimate and I was up and running a few days later. Then a week later they helped get the pizza ovens up and running that had sat for 3 years. I worked with Devin, Tyler and Kyle, all great individuals that helped every way they could. I will be going back for any further issues. Thanks Grindstone!

    Colin Restauraunt Owner
  • I was having difficulty finding a company to service my newly acquired restaurants coolers . Gaylord and Alpena were too far to service my area. Grindstone was out same day, quickly diagnosed issue, prompt with an estimate and I was up and running a few days later. Then a week later they helped get the pizza ovens up and running that had sat for 3 years. I worked with Devin, Tyler and Kyle, all great individuals that helped every way they could. I will be going back for any further issues. Thanks Grindstone!

    Tom Homeowner
  • GRINDSTONE came through to help me with my oil burning boiler in a matter of hours. In this area it usually takes weeks in advance to arrange visits from professional tradesman. The work was explained to me and handled capably and competently. I was very grateful to have warmth in my home again.

    Michael Homeowner
  • 2 weeks ago we were facing 12 family coming up to our cabin for food, fun and relaxation when our AC went out. We contacted Grindstone H & C, and they came out the same day. The part need was overnighted and a day later we were cool again.

    Warren Homeowner
  • Great communication from inquiry to completion of the job (thank you, Alyssa!). Waitlist option even with the busy season, and they were very accommodating with scheduling. Knowledgeable, trustworthy and efficient techs who went above and beyond for peace of mind, ensured proper furnace function and even showed me how to work the new thermostat (combined heat and cool) that was installed (thank you, Kyle!). Highly recommend this company!

    Ambrosia Homeowner
  • The guys did a wonderful job getting the A/C unit installed. If it weren’t for waiting on their electrician which cost a couple weeks, we would’ve had installation sooner. I do realize things happened that were not in their control thus the 5 stars! Grindstone also completed putting a propane line in to a shed for a heater, too. So—Thanks guys for doing both jobs expertly. Would recommend anytime.

    Mary Homeowner
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