Words From Our Customers
See why customers across northern Michigan from families and small businesses to commercial clients choose Grindstone Heating & Cooling for their comfort needs. Our reviews highlight our fast response, expert technicians, and dedication to quality service. Read real feedback to learn how we deliver reliable heating and cooling solutions with integrity and care for every customer.
The people over here at Grindstone are definitely a different breed, they do incredible work and are an extreme pleasure to work with. Yesterday I had the pleasure of hopping on the phone with Devin, the owner and it doesn't get any better than that, he was able to walk me through some troubleshooting with my HVAC unit, he was kind, courteous, and verbally held my hand through the entire process, trying to fix my AC unit and get it up and running. If you are looking for any sort of HVAC work to be done and are in need of a quality contractor, look no further and choose Grindstone Heating and Cooling, they will steer you in the right direction and make sure you are a happy client.
Ethan Randle HomeownerGrindstone has always provided excellent service! Recently I have had multiple issues with the furnace at a rental property and the furnace stopped working on one of the coldest days of the season - the owner, Devon, came out promptly first thing in the morning knowing I have had several issues, diagnosed an issue, took the parts to his shop was able to get parts changed out even though bolts were rusted on, etc and had the furnace back up and running within a matter of 3 hours max. I can not thank you enough for your quick and on the spot service. I appreciate you and your team! Tyler was also great throughout the whole process!!!
Paul Rowden Jr HomeownerVery impressed with this company! Called with a furnace issue (and of course it's snowing and 28 outside) and Grindstone Heating & Cooling put me to top of the list! My tech Tyler arrived within 1/2 hr of my call, got right to work and had my problem resolved quickly! After he explained what he did, including changing my furnace filter b/c he saw I had new one there and I hadn't gotten around to doing it myself. He also put up magnetic strip to help control crawl space air from getting into furnace and didn't charge me! If you are in Mio/Fairview area and need HVAC help be sure to call Grindstone!!
Dean Fuerst HomeownerI can't recommend Grindstone Heating and Cooling enough. During the coldest part of winter my furnace quit and I was already overwhelmed with a family member in the hospital. Grindstone Heating & Cooling immediately came to my rescue. They were professional, fast and most importantly, incredibly kind and understanding of my situation. They didn't take advantage of the emergency situation, instead they fixed the issue quickly and honestly, allowing me to focus on my family member. They truly care about their customers. Thank you Devin.
Deb Coulon HomeownerI was having difficulty finding a company to service my newly acquired restaurant's coolers. Gaylord and Alpena were too far to service my area. Grindstone was out same day, quickly diagnosed issue, prompt with an estimate and I was up and running a few days later. Then a week later they helped get the pizza ovens up and running that had sat for 3 years. I worked with Devin, Tyler and Kyle, all great individuals that helped every way they could. I will be going back for any further issues. Thanks Grindstone!
Colin Moreau HomeownerTyler was very nice and didn't mind sharing what he was doing. Checked everything I asked about and more. This is my first winter by myself and put my mind at ease about the condition of my furnace. Offered some suggestions about better heating. Will definitely keep Grindstone number in my phone. Thanks to Melissa for making me not feel silly about issues I might have been having with my furnace. Recommend to anyone. Now I have a clean and serviced furnace and not as nervous about a breakdown.
Ted Franks HomeownerI recently purchased my home, discovered I needed HVAC work over the winter. New to the area I reached out locally, almost unanimously Grindstone were recommended. Making my appointment it was obviously why. Very professional, polite and thorough regarding my symptoms and concerns. Tech was punctual, professional and very helpful answering my many questions. Had my furnace repaired quickly for a reasonable price. I HIGHLY recommend Devin and his crew for any HVAC needs.
Charlie Dee HomeownerI called Devin at Grindstone Heating and Cooling Thursday for an appointment. He was so helpful and courteous in scheduling my appointment for the following Monday. Tyler and Kevin diagnosed the problem quickly and fixed my problem and also were able to diagnose and hook up my non-functioning humidifier! I was extremely impressed with their friendly personalities, knowledge and work efficiency. I highly recommend Grindstone Heating and Cooling - you will not be disappointed!
Tom Huber HomeownerGreat communication from inquiry to completion of the job (thank you, Alyssa!). Waitlist option even with the busy season, and they were very accommodating in scheduling. Knowledgeable, trustworthy, and efficient techs who went above and beyond for peace of mind, ensured proper furnace function and even showed me how to work the new thermostat (combined heat and cool) that was installed (thank you, Kyle!). Highly recommend this company!
Mary Ambrosia ColemanWhat amazing people again! I call on a Friday morning and they're here by 9. Marc showed up with a smile, figured out we needed a new part that would take a few days. He made sure that we would be warm until it came. This morning Alyssa called at 8:30 to see if Marc could come replace part. Wonderful service, wonderful people. What else could you want. Thank you Grindstone!
Sharon Hayden HomeownerThe guys did a wonderful job getting the A/C unit installed. If it weren't for waiting on their electrician which cost a couple weeks, we would've had installation sooner. I do realize things happened that were not in their control thus the 5 stars! Grindstone also completed putting a propane line in to a shed for a heater, too. So-Thanks guys for doing both jobs expertly. Would recommend anytime.
Mary Rensberry HomeownerGrindstone Heating and Cooling responded almost immediately to help us when our furnace boiler broke down. When it became evident that we needed a brand new boiler, they gave us a great price and expedited the installation to get our heat back on in our house. Their workers were knowledgeable, efficient, and very friendly. We had a most wonderful experience using Grindstone Heating and Cooling.
Jerome HomeownerOn 11/21 they were able to fit us in, instead of on 12/1. It took Kyle 5 minutes to find the issue with our furnace. The part is ordered and will possibly be fixed next week. This company and the employees are marvelous. On 12/5, they got the needed part in this morning and were out to the house right away. Fixed the furnace in 8 minutes. I highly recommend this company and staff.
Dawn de Bruyn HomeownerWhat a wonderfully, pleasant experience. I love the use of messenger and the step-by-step updates. Friendly people giving quick effective work. Can't go wrong with that. Within minutes Devin nailed it. Bad thermostat. Then he installed new ones we purchased. He decided no charge because the thermostat was under warranty. I have never experienced such excellent service!!!!!
Kathleen Freel HomeownerText us to let us know they had an emergency no heat situation they had to tend to first, and would be late coming for our service, thankful for the update. Text to let us know they were on the way. Arrived, they were friendly, listened to our issues and answered all our questions, left the work area clean when they left. Clean and service furnace, and replaced thermostat.
Michelle Shaw HomeownerGrindstone is hands down the only service for our heating and hot water tank service. His crews represent themselves, Devin, and Grindstone excellently and their experience and knowledge of both mechanical and electrical systems is concise. He is personable with his customers and communicates honestly. A totally professional experience and repair.
Jeff Miller HomeownerI have dealt with many contractors over the years and have had many frustrating experiences. I was very impressed with Grindstone. They showed up on schedule, they kept me informed throughout a furnace installation process and everyone that I dealt with at the company acted in an efficient and professional manner. I would not hesitate to refer someone to them.
JCL Detroit Business OwnerThe technicians were very efficient, knowledgeable, and friendly and quickly resolved the mechanical problems with our furnace and boiler system. They were able to answer all of our questions, offer helpful information and make quick repairs, getting our heating system back to better than new! I highly recommend them to anyone in need of heating service!
Gray Barn Wax Company Business OwnerGrindstone was great from our first call through our initial service calls. I appreciate the time that was spent getting us heat and hot water for the Thanksgiving weekend. We will be having additional repairs taken care of within the next few weeks. Thank you for your help and professionalism! All repairs and adjustments were attended to in a very timely and professional manner. We will definitely recommend you to others!
Patricia Lashley HomeownerI've used Grindstone twice now for work on my propane boiler. They've always been friendly and knowledgeable and, as a woman, I appreciate their willingness to take the time to explain the problem and solution to me. They are my first call when I have any boiler/heating issues and I would highly recommend them to anyone.
Jaleesa Cote Homeowner
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